THE KERMIT CHAIR QUALITY GUARANTEE
30-DAY MONEY-BACK GUARANTEE
Is your Kermit Chair not what you expected? No problem! We will refund the purchase price, minus shipping costs, to any customer not satisfied with their chair. To qualify for a refund, the chair must be returned within 30 days from the date of purchase. Any costs associated with shipping a return are the responsibility of the customer. If the Kermit Chair is visibly worn or used, we will deduct a 20% restocking fee from your refund.
The Kermit Chair features a five-year warranty. This warranty covers any defects in workmanship and materials which may impact the function of the Kermit Chair. It also covers regular wear-and-tear. This warranty excludes damage caused by accident or abuse.
For warranty service, you'll need to return the chair to us along with a brief description of the defect. The chair will be repaired or replaced as necessary and returned within one week. To start a warranty claim, please email us (firstname.lastname@example.org) or give us a call (888-729-9836).
This warranty gives the purchaser specific legal rights, and the purchaser may have other rights which vary from state to state.
GENERAL REPAIR SERVICES
We provide inspection and repair services for all our products at a nominal cost. Please contact us for details.