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FAQ

Is assembly of the Chair required?

  • Yes, minor assembly (~1-2 minutes) is required to put chair together.
  • Same for disassembly
  • See instructions here
  • Once assembled, the chair will also partially fold for carrying or quick storage

How sturdy is the Chair? What is the weight limit? Should I be worried about breaking it?

  • The Chair is weight tested to hold 350lbs.
  • With the exception of cases of misuse/abuse, we do not tend to have any issues with Chairs breaking.
    • This is not always the case. Occasionally there will be an old Chair that could develop a weak part over time.
    • Our five-year warranty will cover any normal wear and tear or factory defects on our products.
  • It is normal for the Chair to creak a little when sitting in it. This is nothing to be alarmed about – it is simply the sound of the wood rubbing against itself and the hardware.
  • The Wide Chair has reinforcements over the screws that are most prone to breaking.

What materials are used to make the Chair?

  • The Chair frame is made of white oak, all locally and responsibly sourced in TN.
  • Metal hardware is aluminum and stainless steel.
  • The seat fabric is a durable and weather resistant 1000 denier coated nylon.

How weatherproof is the Chair?

  • Very. The wood is double coated in marine grade polyurethane. It is OK to leave the Chair outside for short periods, but we do not recommend leaving it out all the time.

How do I clean my Chair?

  • A fresh water hose down will do the trick to rinse off the wood and metal hardware. Please let everything dry completely before packing the Chair back in the bag.
  • You can clean most dirt off the fabric by using a stiff brush or a little dish soap and water. 

Can I use my Chair at the beach?

  • Absolutely! Just be sure to rinse the Chair with fresh water when you are done using it. If you don’t, the sand can build up in the metal parts of the chair and make it difficult to fold and assemble. 
  • As long as the Chair is properly cleaned after use, the materials will hold up just fine.

How do I keep my Leg Extensions from falling off of the chair?

  • If the brace gets loose, very slightly bend the metal piece that hold the extension onto the leg.
  • If walking around with your Chair with the Leg Extensions attached, hold the Chair upside down by the straight braces to prevent the extensions from falling off.

Where is the Chair made?

  • All Kermit Chair products are handmade in the small town of Red Boiling Springs, TN
  • Learn more about our factory and our team here

Where is your company located? Can I visit?

  • Our offices are based in Nashville, TN, but, sorry, we do not have a storefront to visit.
  • If you are coming to Nashville, give us a call. Someone may be able to meet you.

My Chair is tight? What should I do?

  • All Chairs are a little tight right out of the bag. It will loosen up after it has been put together and sat in a few times.
  • If you live in a very hot and arid climate, it may help to spray a little bit of water on the fabric to help it loosen up before sitting in it.

My Chair is loose? What should I do?

  • Put the Chair in the sun for a couple of hours and the fabric may tighten, much like a boat cover. If not, we might need to send a new cover set.

Do you ship internationally? How long does shipping take?

  • YES!  We ship all over the world by USPS. We offer a couple of shipping options that take different amounts of time.
    • Priority – 6-10 business days
    • Express – 3-5 business days
    • Please allow extra time, as packages can occasionally take longer to clear customs, depending on the destination.
    • All Customs fees and duties payable in the country of delivery are paid by the customer.

#KermitChair                      888-729-9836                      info@kermitchair.com